faq

How long will it take for my order to ship?

Orders can take up to 1-2 weeks to process. If the item is listed as made to order, then it will take up to 3 weeks. Items are shipped via USPS first class mail which usually takes 2 - 5 days to get to your home.

 

What are the earrings made of?

I hand craft all of my earrings and accessories with polymer clay and/or resin. The findings are hypoallergenic, nickel-free stainless steel unless stated otherwise. If you prefer surgical steel, leave note at checkout.

 

Do you offer clip-ons?

Yes! Leave a note during check out stating that you would like them as clip-ons.

 

Do you accept returns or refunds?

I currently am not accepting returns or refunds. All items are final sale.

 

Do you do customs ? 

If you are interested in getting a custom order, DM us on Instagram @sourcherristudio and we will let you know if our customs are currently open or closed.

 

Where can I contact you ?

You can send an email to sourcherriclay@gmail.com. If you have a question about your order, please include order number.

 

Disclaimer: after an item has shipped, it is out of my control what happens. If a package is lost or damaged during transit I am not responsible for it. I do my best to make sure all orders are packaged securely to ensure your items get to you in perfect condition. All orders will receive a tracking number which is sent to you by email or phone number after it has shipped.